Privacy Policy

1. Introduction

At Traviak, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered travel planning platform (the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

We collect information that you provide directly to us, information we obtain automatically when you use the Service, and information from third-party sources. This may include:

• Personal identification information (Name, email address, phone number, etc.)
• Travel preferences and history
• User-generated content (reviews, comments, etc.)
• Device and usage information (IP address, browser type, operating system, etc.)
• Location data (with your consent)

For users in the European Union (EU), we process your personal data in compliance with the General Data Protection Regulation (GDPR). For California residents, we comply with the California Consumer Privacy Act (CCPA).

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and improving the Service
• Personalizing your experience
• Processing transactions
• Sending you marketing and promotional communications
• Responding to your comments, questions, and requests
• Analyzing usage of the Service
• Detecting, preventing, and addressing technical issues

We process your data based on your consent, for the performance of a contract, or for our legitimate interests, as applicable under GDPR and other relevant privacy laws.

4. Sharing of Your Information

We may share your information with:

• Service providers and partners who perform services on our behalf
• Travel suppliers to fulfill your bookings
• Advertisers and advertising networks
• Analytics and search engine providers
• Law enforcement or government agencies, as required by law

We will not sell your personal information to third parties.

For users outside the EU and US, please note that your data is processed in the United States and stored in Mexico. By using our Service, you consent to the transfer of your data to these locations.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

For EU users, in the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will inform you and the relevant supervisory authority without undue delay, in accordance with GDPR requirements.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information:

• The right to access your personal information
• The right to rectify or update your personal information
• The right to erase your personal information
• The right to restrict processing of your personal information
• The right to object to processing of your personal information
• The right to data portability
• The right to withdraw consent at any time, where relevant

For EU residents, these rights are provided under the GDPR. For California residents, the CCPA provides you with additional rights, including:

• The right to know about the personal information we collect about you and how it's used and shared
• The right to delete personal information collected from you (with some exceptions)
• The right to opt-out of the sale of your personal information
• The right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within the timeframe required by applicable law.

7. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

9. International Data Transfers

Your information, including personal data, may be transferred to and processed in the United States and Mexico, where our data processing and storage facilities are located. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to such transfers. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@traviak.com